KDHE Announces Steps KanCare Members Can Take to Reduce Risk of Losing Health Coverage

TOPEKA – The Kansas Department of Health and Environment (KDHE) reinforces the need for Kansans enrolled in the Kansas Medicaid (KanCare) program to keep their contact information updated and to be on the lookout for important information from KanCare in the mail. Eligibility reviews have paused since March 2020 and are resuming in April due to changes in federal law.

“We are working diligently to provide information to everyone impacted by the ending of the special federal pandemic rules that temporarily paused the re-enrollment process. Our intent at KDHE is to minimize any surprises about coverage and eligibility,” said Janet Stanek, Secretary, Kansas Department of Health and Environment.

KDHE has increased communication with enrollees, health care providers, and other stakeholder groups in regular contact with the KanCare enrollee community to share this information. In addition, KanCare has updated its website to make it easier for people enrolled in Medicaid to update their contact information and complete the verification process.

KDHE recommends the following for individuals or families that are KanCare members:

  • On the KanCare website, click the red chat bubble in the lower right of your screen or call 1-800-792-4884 and give the KanCare Clearinghouse your most current address, phone number, or any other contact information that has recently changed.
  • KanCare will let you know when to renew your Kansas Medicaid eligibility. Be on the lookout for your notice in the mail and respond immediately to requests for information.
  • If you receive a notice in the mail, return the completed renewal form by mail to the address shown on the form.

KDHE will continue to provide information on the KanCare homepage. You can complete your renewal online through the Medical Consumer Self-Service Portal after you have created an account in the portal and linked your medical case. When it is time for you to complete your renewal, log into your account. The option to complete a KanCare review will appear under “Access my KanCare.”

Derek Nester
Derek Nesterhttp://www.sunflowerstateradio.com
Derek Nester was born and raised in Blue Rapids and graduated from Valley Heights High School in 2000. He attended Cowley College in Arkansas City and Johnson County Community College in Overland Park studying Journalism & Media Communications. In 2002 Derek joined Taylor Communications, Inc. in Salina, Kansas working in digital media for 550 AM KFRM and 100.9 FM KCLY. Following that stop, he joined Dierking Communications, Inc. stations KNDY AM & FM as a board operator and fill-in sports play-by-play announcer. Starting in 2005 Derek joined the Kansas City Chiefs Radio Network as a Studio Coordinator at 101 The Fox in Kansas City, a role he would serve for 15 years culminating in the Super Bowl LIV Championship game broadcast. In 2020 he moved to Audacy, formerly known as Entercom Communications, Inc. and 106.5 The Wolf and 610 Sports Radio, the new flagship stations of the Kansas City Chiefs Radio Network, the largest radio network in the NFL. Through all of this, Derek continues to serve as the Digital Media Director for Sunflower State Radio, the digital and social media operations of Dierking Communications, Inc. and the 6 radio stations it owns and operates across Kansas.


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