The Kansas Department of Health and Environment (KDHE) has issued a boil water advisory (BWA) for a portion of Cloud Co. Rural Water District No. 1 – public water supply system located in Cloud County.
The area affected by this Boil Water Advisory is generally bounded by Plum Road on the north to Camp Road on the south. Then 80th Street on the west to 190th Road on the east. The Cities of Concordia and Glasco are not affected by this BWA.
Customers should observe the following precautions until further notice:
Boil water for one minute prior to drinking or food preparation or use bottled water.
- Dispose of ice cubes and do not use ice from a household automatic icemaker.
- If your tap water appears dirty, flush the water lines by letting the water run until it clears.
- Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water.
- Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.
The advisory took effect on May 17, 2026 and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved. KDHE officials issued the advisory because of well pump equipment failure due to a lightning strike causing a loss of pressure in the distribution system. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination.
Regardless of whether the public water supplier or Kansas Department of Health and Environment (KDHE) announced a boil water advisory, only KDHE can issue the rescind order following testing at a certified laboratory.
For consumer questions, please contact the water system at 785-243-7929, or KDHE at 785-296-5514. For consumer information please visit KDHE’s PWS Consumer Information webpage: https://www.kdhe.ks.gov/468/Disruption-in-Water-Service
Restaurants and other food establishments that have questions about the impact of the boil water advisory on their business can contact the Kansas Department of Agriculture’s food safety & lodging program at kda.fsl@ks.gov or call 785-564-6767.
