TOPEKA – The Kansas Department of Health and Environment (KDHE) encourages Kansans enrolled in Working Healthy and Work Opportunities Reward Kansans (WORK) to make timely payments on monthly premiums. Working Healthy/WORK enrollees have not been penalized for delinquent accounts during the COVID-19 pandemic.
Penalties for nonpayment will resume effective April 2023. Paying premiums and avoiding delinquency is important to maintain continuous coverage as the Kansas Medicaid program resumes normal business operations following the COVID-19 pandemic.
KDHE will disregard premium balances incurred between January 1, 2020, through April 1, 2023. If a Working Healthy/WORK account becomes delinquent, there is a chance that the member will lose eligibility for certain kinds of KanCare coverage.
“Working Healthy and WORK members receive support that allows them to work and keep their health care coverage and services,” said KDHE Secretary Janet Stanek. “As the Kansas Medicaid program resumes normal business operations following the COVID-19 Public Health Emergency, waiving outstanding Working Healthy and WORK premiums allows members to maintain these supports.”
Members can pay their Working Healthy/WORK premium through one of the three options below:
- Go online: https://53.
- Call 1-866-923-2724 to make a self-service payment.
- Mail a check or money order payable to KanCare Premium Billing: KanCare Premium Billing P.O. Box 842195 Dallas, TX 75284-2195
Working eaHealthy is a work incentive program that helps Kansans with disabilities keep their KanCare coverage while on the job. The WORK program allows Working Healthy members to receive personal assistance services while living and working in their communities. There are 1,200 people currently participating in the two programs.
Members can update their contact information with KanCare by visiting the KanCare website, clicking the red chat bubble, or calling the KanCare Clearinghouse at 1-800-792-4884.